Responsible Gambling

Gambling can be a thrilling form of entertainment. It’s a chance to unwind and perhaps experience a bit of excitement. However, it's crucial to approach it with a clear head and understand its nature. This page is here to offer support and information, ensuring your experience remains enjoyable and safe. We want you to have a positive time at LuckyBoom, but always remember the importance of responsible play.

Gambling is entertainment, not income

The fundamental truth about casino games is the house edge. This is a built-in mathematical advantage for the operator, designed to ensure long-term profitability. It means, over time, the casino is statistically certain to win more than it pays out. Games are structured this way, not as a way to earn money, but as a form of paid entertainment. Think of it like buying a ticket to a show or going out for dinner – you pay for the experience. Chasing losses hoping to recover money is a common pitfall, often leading to greater financial strain. It’s important to accept that the odds are always in the house’s favour, and any wins are a stroke of luck, not a guaranteed outcome.

Warning signs

Recognising potential problems early is key. If any of these sound familiar, it might be time to take a step back and reassess your habits:

• Chasing your losses: continuing to play after a significant loss in an attempt to win back the money spent.
• Borrowing money or using credit to fund gambling activities.
• Spending more time or money on gambling than you originally intended or can comfortably afford.
• Gambling to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression.
• Neglecting work, family, or social responsibilities in favour of gambling.
• Feeling irritable or restless when you try to cut down or stop gambling.
• Lying to family or friends about the extent of your gambling.
• Believing that you can win back money lost through sheer luck or by developing a special system.

Where to get help in Greece

If you feel your gambling is becoming a problem, please know that support is available. In Greece, organisations are dedicated to helping individuals and families affected by problem gambling. You can find valuable resources and advice from:

• Responsible Gambling Greece: This organisation offers information, support, and guidance for those struggling with gambling addiction. They provide tools to help individuals regain control over their betting habits.
• The Hellenic Gaming Commission (Gaming Commission): Their website provides regulatory information and links to responsible gambling initiatives within Greece. Visit gamingcommission.gov.gr for more details on their resources and support services.

Reaching out is a sign of strength, and these services are there to provide confidential and professional assistance without judgment.

Self-exclusion

Self-exclusion is a powerful tool designed to help individuals take a break from gambling. By opting into a self-exclusion scheme, you can request to be blocked from accessing gambling services provided by participating operators. This is a free service, and it typically applies across a network of licensed operators. Once activated, your self-exclusion can last for a predetermined period, ranging from months to a lifetime, depending on your choice. It’s a significant step that demonstrates a commitment to managing your gambling behaviour. If you wish to set up self-exclusion, you will need to contact the operator directly or find information on the national regulatory body's website.

Deposit, loss and session limits

Responsible gambling starts with setting clear boundaries before you even begin playing. LuckyBoom, like all licensed operators, provides tools to help you manage your spending and time. You can set limits on:

• Deposit Limits: Control how much money you can deposit into your account over a specific period (daily, weekly, or monthly).
• Loss Limits: Cap the total amount you can lose within a set timeframe. Once you reach this limit, you won't be able to continue playing until the period resets.
• Session Limits: Define the maximum amount of time you wish to spend playing in a single session. The system will alert you when your time is up.

These limits can be adjusted, but be aware that any requests to increase limits typically come with a mandatory waiting period to ensure the decision is well-considered.

Protecting minors

It is illegal for anyone under the age of 18 to gamble. LuckyBoom strictly enforces this policy. We urge parents and guardians to take proactive steps to prevent underage access to gambling sites and platforms. This includes:

• Keeping your gambling account details confidential and not sharing them with anyone, especially minors.
• Ensuring your devices are password-protected.
• Considering the use of parental control software. Tools like Net Nanny or Qustodio can help filter inappropriate content and block access to gambling sites on computers and mobile devices used by children.
• Educating younger family members about the risks associated with gambling and the legal age restrictions.

Shared devices, especially those accessible to children, require extra vigilance to ensure they are not used for accessing gambling services.

Self-assessment

Take a moment to honestly answer these questions. Your answers can provide valuable insight into your gambling habits:

1. Have you ever gambled more money than you could afford to lose? (Yes/No)
2. Have you ever borrowed money or used credit to fund your gambling? (Yes/No)
3. Have you ever gambled to escape from problems or relieve stress? (Yes/No)
4. Have you ever neglected important responsibilities (work, family, personal) because of your gambling? (Yes/No)
5. Do you find yourself thinking about gambling when you are not playing? (Yes/No)
6. Have you ever felt guilty or ashamed about the amount of money you have gambled? (Yes/No)

If you answered "Yes" to any of these questions, it may be beneficial to review your gambling habits and consider seeking further support.